All European orders are shipped from our Warehouse in the Netherlands.

Quality work and efficiency is an integral part of our company's internal policies, and we take pride in processing and shipping your order to you as quickly as possible. Please read our shipping policy carefully to understand our shipping practices.

Fulfillment Time (SLA)

• Order Processing: Orders placed before 12 PM GMT +2 will be picked from stock and offered for transport the same working day. Orders placed after this time will be processed the next working day. Please allow up to 1 business day for the carrier to come pick up your order after it has been fulfilled.
  
  

• Order Changes and Cancellations: Once your order has been processed for shipping, we cannot make changes or cancellations to recall your order. If you need to modify or cancel your order, please contact us immediately via live chat for immediate assistance. Although we will do our best to provide the necessary assistance, we cannot guarantee that we will be able to proceed before fulfillment.

Shipping and Transit Times by Country

• Benelux Region: Shipments within the Benelux region generally reach their destination within 24 to 48 hours.
  
  

• Other European Countries: Shipments to more distant countries generally reach their destination within 2-5 business days.
  
  

• Delivery Estimates: These transit times are estimates and not guaranteed delivery dates. Factors such as weather, carrier delays, and customs processing can impact actual delivery times.

Shipping Time for Pre-Orders

• Stock Status: When ordering online, the product page will indicate if the item is in stock. If the item is not in stock, a timeframe with dates indicating when the next batch is arriving at our warehouse will be provided.
  
  

• Pre-Order Fulfillment: Once we have received your pre-order at our warehouse, it will be considered "in stock" and processed for shipping according to the standard fulfillment time.

Additional Information

• Shipping Notifications: You will receive a shipping confirmation email with tracking information once your order has been shipped.